Help Center / Getting started

Getting started

Understand CanPay, eligibility, sign-up, verification and application review.

5 articles

What is CanPay BNPL?

CanPay lets approved customers buy from participating Ghanaian merchants and repay through a scheduled instalment plan.

1 min read

Who can apply for CanPay?

Customer and merchant applicants must meet identity, age, contact and financial or business verification requirements.

1 min read

Complete a customer application

The customer onboarding flow verifies your phone, personal identity, employment, income and financial details before submission.

1 min read

Still need help with your account?

For application decisions, fraud, payment disputes, refunds or account-specific changes, contact the support team.