Sign in
Use the phone number or email registered on the account and your password. Ghanaian numbers are normalised to the local 0XXXXXXXXX format. If the account is not active, a successful credential check can return you to application completion or review rather than the normal dashboard.
Reset a forgotten password
- Choose Forgot Password and enter the registered phone number.
- Use the four-digit reset code sent through the available notification channel. Codes expire after a short period.
- Enter and confirm the new password.
- Return to sign-in and use the new credentials.
Still locked out
Do not repeatedly guess codes or create a second account. Contact support if the registered phone or email is no longer accessible, if the reset code never arrives after a resend, or if an account is unexpectedly inactive. Identity verification may be required.
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