Legal documents and customer responsibilities

Read before committing

• Terms & Conditions explain eligibility, use of the service, payments, merchant relationships, termination and liability.
• The Instalment Agreement explains the purchase-specific repayment relationship, charges, late or missed payments, refunds and governing law.
• The Privacy Policy explains collection, use, sharing, security, retention and personal-data rights.

Core responsibilities

Provide accurate information, protect account credentials, review every checkout disclosure, make payments by the recorded dates, report unauthorised activity promptly and work directly with the merchant on product fulfilment and return eligibility.

Controlling versions

Legal pages published on canpaybnpl.com and the specific checkout or agreement accepted for an order control over a simplified help article. The documents state that Ghanaian law applies and that material terms may be updated. Contact support for clarification; a chatbot cannot provide legal advice.